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Why do people contribute to Wikipedia?

By Andreas Kolbe

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The other day, a contributor to question-and-answer site Quora asked: “Why did people create huge, comprehensive websites like Wikipedia for free?”

Wikipedia co-founder Jimmy Wales, a frequent and well-loved commenter on Quora (as well as an investor in the site), left a short reply that had no difficulty establishing itself as the most popular answer: “Because it’s awesome.” It was an astute piece of cheerleading from Wales – and it worked. His one-liner received over 1,800 upvotes.

Wikipedia is funded by donations from the public (nearly $50 million in the last accounting year, an almost ten-fold increase over takings five years ago), and much of its PR work relies on feel-good messages. Wales has made a living from supplying them. It’s a mutually beneficial arrangement: Wales makes a good income from his speaking fees – typically over $70,000 per event, according to the New York Times – and Wikipedia benefits from the publicity he generates.

However, Wales’ throwaway answer masks a far more complex reality.

Wikipedia’s Google footprint

In January 2004, the English Wikipedia had just 277 contributors making more than 100 edits a month. One year later, it was 801; by January 2006, it was 3,051, eventually peaking at almost 4,800 in March 2007. What happened?

By 2005, people noticed that Wikipedia had begun to dominate Google search results, with many searches featuring a Wikipedia article among the top Google hits (see e.g. Wikipedia Ruling in Google Search Results? from 2006, and Google offers to help Wikipedia from 2005).

The fact that anyone researching a subject online would be directed to Wikipedia made Wikipedia articles an obvious vehicle to influence public opinion. The site became an attractive outlet to anyone who had a stake in how a

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